Reputation Management Software
Why Online Reputation Management Matters
If the fact that a vast majority of online consumers now trust reviews didn’t convince you, there are some other stats you need to know:
Of People read online reviews before making a purchase
of consumers form an opinion after reading between 1-6 reviews
said yes when asked if they would use a business with a 4-star rating
said yes to the question about 3 stars. 87% said no about 1-2 star ratings.
In short, if your business drops below four stars, you’re missing out on half of your potential customers.
How It Works
We’ll provide you with a code snippet that you can place anywhere. Use it at the bottom of order confirmation emails, put it on your contact page, or email it to your mailing list when you run an email marketing campaign. The code produces a graphic that asks your customers to rate your experience from 1-5 stars.
If they give you 4 or 5 stars, a popup encourages them to leave a review on any site they choose. If they give you a rank of 3 or fewer stars, they instead get a pop up asking them to email you with any concerns they had.
You can also use this software for business rebranding efforts. If you rebrand your business, get off to a great start by making sure that you receive positive reviews.
The idea behind this is simple: most people want to leave reviews online because they feel like their needs weren’t met. By proactively giving them a way to communicate their concerns with your business, you can handle any concerns before they leave a negative rating! You can clear up any misunderstandings immediately, earn repeat business, and protect your online rating!
Our software will also monitor review sites so that you’ll receive an email the minute someone leaves you a review. You can even post positive reviews to social media with the click of a button to keep your Facebook and Twitter accounts active and full of positivity!
Contact us today and let our reputation management software work to protect your business. We can also handle your website hosting and business and government website design needs.